Frequently asked questions
Quarantee?
30-Day Money-Back Guarantee
We want you to shop with confidence. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund.
Eligibility
Items must be returned within 30 days after delivery.
Products must be in their original condition and include all accessories and packaging.
Items that have been used, damaged, or modified may be subject to a partial refund or may not be eligible for a refund.
How to Start a Return
Contact our support team with your order number.
We will provide return instructions.
Once we receive and inspect the returned item, your refund will be processed to your original payment method.
Refunds
Refunds are issued after the returned item has been received and inspected.
Original shipping costs are non-refundable unless the item arrived damaged or defective.
Depending on your payment provider, refunds may take 3–10 business days to appear.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will work with you to resolve the issue quickly.
Your satisfaction is our priority. If you're not happy with your purchase, we're here to help.
Returns & Refunds?
Return Policy
We want you to shop with confidence. If you are not completely satisfied with your purchase, you may return your order within 14 days of delivery for a full refund.
14-Day Free Returns
- Returns are accepted within 14 days from the date your order is delivered.
- Return shipping is free.
- Items must be returned in their original packaging and in unused or like-new condition.
- Once your return is received and inspected, a refund will be issued to your original payment method.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 14 days of delivery. We will arrange a replacement or full refund at no additional cost.
How to Start a Return
To initiate a return, please contact our customer support team and include:
- Your order number
- The email address used for the purchase
- The reason for the return
Our support team will provide return instructions and assist you throughout the process.
Refund Processing
Refunds are typically processed within 3–7 business days after the returned item has been received and inspected. Depending on your payment provider, it may take additional time for the refund to appear in your account.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team and we will be happy to help.
Ambassador/Business
Do you offer ambassador or influencer partnerships?
Yes. We work with selected creators, car enthusiasts, and content creators who align with our brand. If you're interested in becoming an ambassador, please contact our support team with links to your social media accounts and examples of your content.
Can I become an affiliate?
We periodically open affiliate and ambassador opportunities. Contact us with your information and we will let you know if there is a suitable program available.
Do you offer wholesale pricing?
Yes. We offer business and bulk order pricing for qualified partners. Please contact our support team with details about your business and expected order volume.
Can detailing shops or dealerships carry your products?
Yes. We are interested in working with detailing shops, dealerships, and automotive businesses. Contact our support team and we'll discuss available partnership options.
Do you provide custom or private label solutions?
Depending on order volume and requirements, private label opportunities may be available. Please contact our support team to discuss your project.
How do I apply?
Simply contact our customer support team and include:
- Your name and company (if applicable)
- Website or social media links
- Country and location
- Details about your audience or business
- Estimated order volume (for wholesale inquiries)
Our team will review your inquiry and respond as soon as possible.
